Privacy Policy

Privacy Policy for Manhattan Door Repair

Last Updated: November,19,2025

Manhattan Door Repair (“we,” “our,” or “us”) operates the website https://manhattandoorrepair.com (“the Site”). This Privacy Policy explains how we collect, use, and protect your information when you visit our Site.

We are committed to protecting your privacy and maintaining transparency about how your data is handled.


1. Who We Are

Our website address is: https://manhattandoorrepair.com

You may contact us at:
📞 212-203-6276
📧 nycdoorsandmore@gmail.com


2. Information We Collect

A. Comments

When visitors leave comments on the Site, we collect:

  • The information entered in the comment form

  • The visitor’s IP address

  • The browser user agent string (for spam detection)

An anonymized hash of your email address may be sent to the Gravatar service to determine if you use it. Their privacy policy is available at: https://automattic.com/privacy/.
Once your comment is approved, your profile picture becomes visible publicly.


B. Media Uploads

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors may be able to download and extract location data from images posted on the Site.


C. Cookies

We may store cookies on your browser for the following:

  • Comment cookies: If you leave a comment, you may opt-in to saving your name, email address, and website in cookies (lasts 1 year).

  • Login cookies: If you visit our login or admin pages, temporary cookies determine whether your browser accepts cookies.

  • Editing cookies: When you edit or publish an article, a cookie will store the post ID of the content you edited (expires after 1 day).

We do not use cookies for advertising or marketing.


D. Contact Form Submissions

If you submit a message through our contact form, we may collect:

  • Your name

  • Your email address

  • Your phone number

  • The content of your message

This information is used solely to respond to your inquiry or schedule a service appointment by phone.


E. Automatically Collected Technical Data

Like most websites, we may collect basic technical information such as:

  • IP address

  • Browser type

  • Referring and exit pages

  • Date/time of visit

This information helps improve the Site and diagnose issues.
We do not use Google Analytics or any advertising tracking tools.


3. How We Use Your Information

We use your information only for the following purposes:

  • Responding to inquiries or service requests

  • Protecting the Site from spam or misuse

  • Improving functionality and performance

  • Managing and approving comments

  • Ensuring security and preventing fraud

We do not sell, rent, or share your data with any third-party advertisers or marketers.


4. Spam Protection

Visitor comments and form submissions may be scanned using an automated spam detection service. This helps us prevent malicious or fraudulent activity.

Examples may include:

  • WordPress built-in spam filters

  • A spam-blocking plugin (e.g., Akismet or similar)


5. Data Retention

  • Comments: We retain comments and their metadata indefinitely to recognize follow-up comments.

  • Contact inquiries: Retained only as long as necessary to provide service or for recordkeeping.

  • Technical logs: Kept temporarily for security and troubleshooting.

Since customers do not create user accounts, no user profile data is stored.


6. Your Rights Over Your Data

If you have left comments or submitted a message through the Site, you may request:

  • A copy of the personal data we hold about you

  • That we erase any personal data we hold about you

This excludes data we must keep for legal, administrative, or security purposes.

You may submit a request by emailing:

📧 nycdoorsandmore@gmail.com


7. Third Parties We Receive Data From

We do not receive data from external third-party providers.
The only third-party involved is automated spam detection.


8. Embedded Content From Other Websites

Articles on this Site may include embedded content (e.g., videos, images, articles). Embedded content behaves the same as if you visited the external website directly.

Those websites may:

  • Collect your data

  • Use cookies

  • Track interactions

  • Monitor your activity (especially if logged into their service)

We are not responsible for the privacy practices of external websites.


9. How We Protect Your Data

We employ reasonable technical and organizational measures to safeguard your data, including:

  • Secure hosting environment

  • Spam protection

  • Limited data retention

  • Restricted access to administrative areas

  • Use of updated security plugins or firewall tools

While no online system is 100% secure, we take appropriate steps to reduce risk.


10. Data Breach Procedures

In the event of a data breach, we may:

  • Notify affected users when required

  • Work with our hosting provider to secure the system

  • Investigate the incident

  • Take measures to prevent future breaches


11. Industry and Legal Compliance

Our services are offered exclusively in New York City, and our business operates within U.S. privacy standards.
We comply with applicable federal and New York State laws regarding data protection.

We do not target users in jurisdictions requiring GDPR or CCPA compliance, but individuals may still request access or deletion of their data.


Contact Us

If you have any questions about this Privacy Policy or wish to request or delete your information, please contact:

📧 nycdoorsandmore@gmail.com
📞 212-203-6276